RETURN OR EXCHANGE MODALITIES

We only supply high quality products that we personally check. However, if you are not completely satisfied with your purchase, here is our return policy:

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The product may be returned within 10 days of your purchase to the following address:

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Aleksandra Kwiecinska

Rue des Longs-Champs 30

2854 Bassecourt

Switzerland

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Please inform us by e-mail (info@happydreams.ch) that you want to return the goods.

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Returned or exchanged items must be intact and complete, in their original packaging (with the label with its references) and accompanied by the delivery note. If returned or exchanged articles do not meet the above-mentioned conditions, Happy Dreams is entitled to return the goods to the Buyer and invoice them. The delivery costs in all cases are the responsibility of the Buyer.

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The shipping costs related to the return are at your expense.

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Delivery costs will not be refunded.

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If the product has a manufacturing defect, Happy Dreams will replace it without any problem. In this case, please contact us at info@happydreams.ch to specify the problem and organise the replacement of your product. There will be no charge to you.

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Once we have accepted your return, we will send you an email confirming the refund of the returned items.

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If you are returning one or more items that are the subject of a promotional offer or sale, the amount returned will be the amount shown on the invoice enclosed with the package.

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The amount will be credited to the credit card or account used to pay for the order within 7 days of receipt of the items.